프로세스를 시작하는 경우 내부 및 외부 모두에서 많은 질문을하십시오. 신뢰할 수있는 파트너, 공급 업체 및 이미 RPA 경로에있는 기타 조직에 연락하여 디지털 전환 중 및 이후에 조직이 어떻게 보이는지에 대한 비전을 작성하십시오.

Success tip: Put people at the center of your plans. Involve a broad cross-section of stakeholders and bring HR to the table early on. People, at every level, are ultimately your change agents and RPA champions.

Looking ahead to RPA expansion and achieving digital transformation goals, RPA can only be successful at scale when your workforce is empowered to automate on their own. You’ll need to choose RPA software that’s not only be technically powerful but also exceptionally intuitive. Along the same lines, be aware of the necessity for continuous learning, and look for built-in training and learning programs to support ongoing upskilling/reskilling.

Think security. RPA bots will interact with your systems and sensitive data. That should’t scare you off, but act as a reminder to scrutinize security claims and ask lots of questions about architecture, DevSecOps, and RPA security certifications.

Finally, plan to ask for help. Look for a comprehensive RPA support model that puts your success at its center.

Your RPA pilot will follow the implementation model as defined in your PoC, and you’ll assess the performance of the RPA pilot against predefined success criteria and specific pilot exit requirements. Now is the time to ensure you are including people. Learn from everyone’s experience of the RPA pilot to ready your roll-out for widespread RPA adoption.

With guidance from the CoE, business units and departments start up bot building functions that will be the day-to-day engines of automation. The CoE will focus on monitoring progress, establishing best practices, promoting successes, and continuing to enhance resources and expertise.